Terms & Conditions

Welcome to Lazi.
By accessing this website and placing an order, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions. Please read them carefully before using our services.

1. Website & Services

Lazi provides crochet-related products and services, including but not limited to:

• Crochet material kits

• Yarn & tools

• Handmade crochet products

• Preorder knitwear

• Digital patterns & tutorial content

• Crochet classes & workshops

We reserve the right to modify, update, suspend, or discontinue products, pricing, website content, and services at any time without prior notice.

2. Product Information & Handmade Characteristics

We strive to display product colors, sizes, and details as accurately as possible. However, slight differences may occur due to screen settings, lighting conditions, and the handmade nature of certain products.

All handmade crochet products may contain natural variations, including:

• Slight size differences

• Yarn texture variations

• Handmade marks

• Minor color differences between dye lots

These are considered normal characteristics and not product defects.

3. Orders & Payments

Orders will only be officially confirmed and processed after payment has been successfully completed.

We reserve the right to cancel or refuse orders under the following circumstances:

• Incomplete or incorrect customer information

• Payment issues or suspected fraudulent activity

• Inventory errors

• Pricing errors caused by system issues

• Abuse of promotions or discount systems

If an order cannot be fulfilled, customers will be notified and refunded accordingly.

4. Shipping & Delivery

Please refer to our Shipping Policy for shipping methods and estimated delivery times.

Actual delivery schedules may be affected by:

• Public holidays

• Logistics delays

• Weather conditions

• Other unforeseen circumstances

Customers are responsible for providing accurate shipping information. Additional shipping costs caused by incorrect information, unclaimed packages, or failed deliveries will be the responsibility of the customer.

5. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Due to the nature of certain products, some items are not eligible for the 7-day inspection period or returns, including but not limited to:

• Digital products

• Tutorial content

• Custom-made products

• Preorder items

• Opened materials or tools

• Intellectual property content

6. Intellectual Property

All content on this website, including but not limited to:

• Patterns

• Tutorial content

• Product designs

• Text

• Images

• Photography

• Videos

• Logos

• Brand visuals

is the intellectual property of Lazi and related rights holders.

Without prior authorization, no content may be:

• Copied

• Reproduced

• Modified

• Publicly distributed

• Resold

• Used for commercial purposes

Any infringement will be handled in accordance with applicable laws.

7. Classes & Workshops

The content, schedules, cancellation policies, and refund rules for classes, workshops, and experience sessions are subject to the information provided on each product or course page.

Lazi reserves the right to adjust course content, schedules, locations, or instructors due to participant numbers, venue conditions, weather, or other unforeseen circumstances.

8. Limitation of Liability

Lazi shall not be held liable for:

• Shipping or logistics delays

• Damage caused by improper use

• Personal allergic reactions to materials

• Personal crafting results not meeting expectations

• Technical issues caused by personal devices or internet connections

Customers are encouraged to carefully review product descriptions and notices before purchasing.

9. Privacy Protection

Personal information collected through this website will only be used for:

• Order processing

• Customer service

• Marketing notifications

• Membership management

and related operational purposes.

Without customer consent, we will not disclose personal information to third parties unless required by law or requested by legal authorities.

10. Modifications to Terms

Lazi reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be published on the website without individual notification.

Customers are encouraged to review the latest version before using this website.

11. Governing Law

These Terms & Conditions shall be governed by the laws and regulations of Taiwan (Republic of China).

In the event of any dispute arising from the use of this website or its services, both parties agree to submit to the jurisdiction of the relevant courts in Taiwan.

Thank you for supporting Lazi.
We hope every piece, material, and creation becomes a gentle and comfortable part of your daily life.